Tips for Completing Our Forms

Summary

We recognise that everyone processes information differently, and our forms may sometimes feel challenging especially if reading, writing, or focusing takes extra effort for you.  

This article shares practical tips and support options to help make completing our forms feel more manageable.

Helpful ways to complete our forms

You don’t need to use all of them, just choose what works best for you.

Take it step by step

• Break the form into small chunks (around 10–15 minutes at a time)
• Save your progress regularly
• Take breaks whenever you need to

Make reading and writing easier

• Use read-aloud (text-to-speech) tools to hear questions spoken out loud
• Use dictation (speech-to-text) tools instead of typing
• Focus on the key words in each question
• Short bullet-point answers are fine

Plan before you submit

• Draft your answers in a Word document or Notes app first
• Copy and paste them into the form when you’re ready

Use the right device

• We recommend completing forms on a laptop or tablet
• Smartphones can sometimes cause technical issues

Getting extra support

You don’t have to complete forms on your own. You may find it helpful to ask for support from:

• A friend or family member
• A support worker
• Local advocacy services, such as Citizens Advice

Free tools that may help

Some clients find these free tools useful:

• Text-to-speech: Natural Reader
  www.naturalreaders.com
• Speech-to-text: Google Docs Voice Typing
• Focus timer: Pomofocus
  www.pomofocus.io

Need more help?

If you have further questions about the forms, please email us at help@problemshared.net and our team will respond as soon as possible.

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