Your clinician may be able to tell you the result of your assessment within the same day. In some more complex cases, this is not possible. If this applies to you, your clinician will explain the reasoning to you, and a further follow-up call will be made to give you the outcome at another time. Occasionally we may require further information in order to provide the outcome of the assessment.
Within 4-6 weeks of your having your assessment, you will receive your full diagnostic report, which will clearly show the reasons for our decision about a diagnosis or non-diagnosis. You will also be given some recommendations for support.
Your diagnosis report is not available on your dashboard. You will receive a link to your report via email. Please check your junk inbox in case it has been filtered into there.
You can download your report via the link and save it to your device.
If 6 weeks have passed and you have not received your report, please contact help@problemshared.net.
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