Jess McDonald
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Activity overview
Latest activity by Jess McDonald-
Jess McDonald created an article,
Can you tell me more about the ProblemShared talk therapy practitioners?
We have a community of over 200 highly qualified practitioners, comprised of therapists, counsellors, ND assessors, psychologists and mental health professionals.Our practitioners collectively comm...
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Jess McDonald created an article,
How can I make the most of my therapy sessions?
Choose your therapist carefully. Feel free to send an email in advance of booking your initial session to a therapist you think may be right for you, so you can get to know them and discuss a poten...
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Jess McDonald created an article,
Can I use my smartphone to attend a session?
Yes, the video conferencing link for your session will work on any device that has a video calling function and a camera.
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Jess McDonald created an article,
Do you offer consultations in different languages?
Yes. Discussing your mental health in any language other than your mother tongue is more difficult and adds to the complexity of what is already a sensitive interaction. Many of our team speak seco...
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Jess McDonald created an article,
How do I book my next session?
Should you wish to have another session of talk therapy, you should discuss this with your practitioner towards the end of your session. You can then arrange for a follow-up session at a time that ...
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Jess McDonald created an article,
How do I connect with my practitioner?
Once you have chosen your practitioner and have booked an appointment, we will send you a text message and an email with a link to a virtual private meeting room. You should click on this link at t...
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Jess McDonald created an article,
What do I need to do to see a mental health practitioner?
If you are seeing our university service, please contact them and explain that you wish to have to have talk therapy. They will issue you with a passcode which you will have to enter in order to ...
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Jess McDonald created an article,
What’s the difference between a psychiatrist, psychologist, a counsellor and a coach?
At a high level, psychiatrists are medical doctors and as such can prescribe medication for mental health conditions – such as, but not limited to, depression, anxiety, ADHD or bipolar disorder. If...
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Jess McDonald created an article,
Are you able to prescribe medication during the global shortage?
Due to the current global shortage of ADHD medication, we are monitoring supply closely and are only prescribing medication where supply is stable. You can monitor the dedicated page on our website...
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Jess McDonald created an article,
What if my GP rejects the shared care request?
If this happens, next steps can vary slightly between our partner contracts. You will be sent a detailed Medication Guide before starting the medication pathway which will explain any contract-spec...