Jess McDonald
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How long does ProblemShared anticipate the shortage will last?
There is no known end date to the global shortage.
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What is the reason for the shortage?
ADHD pharma companies are currently having challenges with maintaining the required supply of ADHD medication. ADHD services and pharmacies globally are experiencing a significant shortage of all A...
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When did the ADHD medication shortage start?
It is common practice for pharmacies to only hold a limited stock of any one type of medication, so we initially had no reason to believe this was to become a broader issue. Supply issues have grad...
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How does the ADHD medication shortage affect my treatment?
At your next review appointment, if your medication is out of stock your prescriber will discuss alternate options available to you, and help you think about your ongoing treatment. We are monitori...
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What ADHD medications are there currently a shortage of?
Lisdexamfetamine (Elvanse) & Atomoxetine (Strattera). There is no known end date to the shortage.
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I have completed titration and I am now awaiting a response from my GP on shared care. How is the ADHD medication shortage affecting this?
If you are currently in shared care with your GP prescribing for you, or your shared care request gets accepted, your GP may decide to keep issuing you with prescriptions. However, if the medicatio...
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Why can't I use a smartphone to access my assessment sessions?
Our clinicians need to see enough of your face and torso throughout the assessment in order to make an accurate diagnosis. Unfortunately, a smartphone screen does not facilitate this effectively. F...
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What if I require accessibility support throughout my journey with ProblemShared?
If you require accessibility support, please reach out to a member of our team explaining the nature of your requirements. We endeavour to make our service as inclusive as possible, and will do eve...
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What technology do I need to access my sessions?
To be eligible for our service you must have access to an internet connection in a private place. You must also have access to a laptop or computer with a working webcam, and be willing to have you...
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It's an emergency, what should I do?
We are not able to offer treatment in severe or life threatening situations. If you think you are at risk of harm or at risk of harming others, you should look at the resources available on our IN ...