Guide for Zoom (webinars)

Joining the webinar: Click the Zoom link provided in your email invitation.
You do not need a Zoom account to join.

If you join through a browser like Chrome, Safari, or Edge:

• Some features may be missing entirely
• Chat may not function correctly
• Reactions may not appear
• Captions may not be available

Using zoom features:

Zoom chat:

The chat box is located on the right side of your screen.

The facilitators will open/close the chat at set times.

When the chat is open:

• You can post comments or reflections.
• If you want everyone to see your message, set “Send to: Everyone”.
• Please keep comments respectful, general, and appropriate, as they are visible to all participants.

When the chat is closed:

You will still be able to see facilitator messages, but you won’t be able to type.

Chat etiquette:

• Avoid sharing personal or identifying information in the chat.
• Be mindful that we cannot monitor every comment.
• Some comments may be read aloud as part of the discussion—but not all.

Reactions:

Click the heart icon on the toolbar to select a reaction (like a thumbs up, heart, etc.).
You can use reactions throughout the webinar if you’d like.

Click “CC” on your toolbar to turn captions on if this helps you.

Please note: Not all Zoom features work the same way on every device.
This means you may notice some tools—such as chat, reactions, or Q&A—look different or are limited depending on how you join the webinar.

Zoom on mobile has the most limited features.

You may experience:

• The chat box opening in a pop‑up instead of at the side of the screen
• Difficulty switching between Zoom and Slido
• Some reactions or icons being hidden behind menus
• Limited ability to view slides and chat at the same time
• Closed captions sometimes appearing smaller or needing to be turned on manually

Tablets offer more features than phones, but still fewer than desktop or laptop computers.

You may notice:

• Chat appears in a side panel, but sometimes covers part of the slides
• Switching between Zoom and Slido may temporarily hide the webinar screen
• Some reactions or settings may not be available
• Closed captions may not always auto‑display

Laptops & desktop computers: These devices provide the full Zoom experience.

This means you will have:

• Chat panel visible on the right side of the screen
• Easy access to reactions, captions, Q&A, and settings
• Smooth switching between Zoom and Slido windows
• Ability to see the slides and the chat at the same time
• Clear navigation bar across the bottom of the screen

Using Slido for Q & A & polls

We use Slido for questions and interactive polls.

You can join by scanning the QR code provided during the webinar on your phone

OR

Visit the Slido website: www.slido.com
Enter the event code provided during the webinar

What can you do on Slido?

• Submit questions for the Q & A section
• Answer polls.
  • Please put specific questions in Slido, as zoom chat moves too quickly and questions can be missed.

At some points you may be provided with a link in the chat and asked to complete a short survey.