Rhiannon
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Recent activity by Rhiannon-
What is the welcome call?
The welcome call is a short 10-15 minute video call, with a member of our Operations Team, for the parent/carer to introduce the Education Navigation programme. You do not need to prepare anything ...
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What sessions will I have?
Introductory Call: This is a short 10-15 minute video call, with a member of our Operations Team, to outline how the process will work and answer any non-clinical questions you may have. It would b...
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Is there an age limit for the Education Navigation programme?
As long as your child is still in education (i.e., over 18 but attending college) we would be able to offer the programme. As a caveat, usually dependents lose cover when they turn 21 so please dis...
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When will I receive my child’s Education Navigation report?
Following your final education navigation session, your clinician will write a report containing a summary of the information discussed over all three sessions, along with any recommendations they ...
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What are the session costs?
The cost of a medication review is £100 for all ages, per appointment. There is an additional charge of £40 per repeat prescription. The cost of medication is additional to this with the price ra...
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How many sessions are there, and who needs to be present?
The Education Navigation programme consists of three appointments. For the first appointment, we invite you and your child to meet with one of our dedicated education navigators via a secure video ...
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Should I prepare anything for the first Education Navigation session?
One of our friendly team will run through what is required for the programme, during your welcome call. As a guideline, we ask that you send us the following: Any recent academic data Risk assessm...
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I cannot make the welcome call, how do I rearrange?
If you are unable to attend the allocated time for your welcome call, please contact ndassessments@problemshared.net with Education Navigation as the subject line. This will be picked up by one o...
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My child has an outstanding assessment, can we access the programme in the meantime?
As you can only access the programme once, we ask that any outstanding assessments are completed prior to the start of the service. This is so that any potential diagnosis’ can be included in the r...
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Can my child access the Education Navigation programme without a diagnosis?
We would require a diagnosis for a referral to the programme.