Jess McDonald
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Recent activity by Jess McDonald-
What if I require accessibility support throughout my journey with ProblemShared?
If you require accessibility support, please reach out to a member of our team explaining the nature of your requirements. We endeavour to make our service as inclusive as possible, and will do eve...
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What technology do I need to access my sessions?
To be eligible for our service you must have access to an internet connection in a private place. You must also have access to a laptop or computer with a working webcam, and be willing to have you...
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It's an emergency, what should I do?
We are not able to offer treatment in severe or life threatening situations. If you think you are at risk of harm or at risk of harming others, you should look at the resources available on our IN ...
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Does ProblemShared record online sessions?
We do not record any of our online sessions. What you say in your session is confidential and remains between you and your clinician. However, if our clinician has any concerns about risk or safegu...
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What does mind health mean?
We believe language is a powerful way to demonstrate respect and provide neuroaffirming care. The term "neurodiversity" highlights the natural variety of human minds - how we think, process, and so...
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What type of clinicians work at ProblemShared?
Our team of clinicians come from many different professional backgrounds and include nurses, occupational therapists, psychiatrists, psychologists, psychotherapists, paediatricians, social workers,...
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Is ProblemShared part of the NHS?
No, ProblemShared is a private mind healthcare company. However, we are partnered with many NHS trusts, work with psychiatrists and paediatricians who currently hold or have held consultant posts w...
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Who does ProblemShared support?
We work in partnership with institutions such as the NHS, insurance companies and universities to deliver safe and accessible NICE-informed therapy, neurodevelopmental assessments and post-diagnost...
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Does ProblemShared offer face-to-face consultation?
ProblemShared is a fully online mind healthcare provider, and does not offer any in-person appointments. If you believe an in-person service would suit you better, you should contact your GP and re...
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What does ProblemShared do?
ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments ...