Jess McDonald
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Recent activity by Jess McDonald-
What if I require medication after my ADHD assessment?
If you are diagnosed with ADHD following your assessment, one option that can be very useful is medication. If you choose to trial medication, our team of expert prescribers will discuss medication...
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Who runs the ProblemShared Education Navigation service?
Our team are all fully qualified SENCOs and specialist teachers with years of experience supporting neurodivergent students in neurotypical education settings. The job of our education navigators i...
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What assessments can I access through ProblemShared?
We offer the following neurodevelopmental assessments: • Autism • Attention deficit hyperactivity disorder (ADHD) • Dyslexia • Dyscalculia Following a diagnosis, you can also access a range of po...
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How old do you have to be to access ProblemShared services?
You can access services at ProblemShared from the age of 7 years.
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What is included in the talk therapy service?
We work in partnership with institutions to deliver talk therapy for individuals who are undergoing their neurodevelopmental assessment journey, and offer support to newly diagnosed individuals, an...
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I am having issues downloading my forms, what should I do?
From your client dashboard you can watch some helpful support videos to guide you through the process of completing your forms. If you are having problems with your forms after watching the videos,...
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What is my dashboard?
Your ProblemShared dashboard is a digital space where you can keep track of everything to do with your care. From your dashboard, you can access your pre-assessment forms, the date and time of your...
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How do I complete enrolment?
When you are first referred to ProblemShared, you will receive an email inviting you to sign up and complete some intake information. You can do this by going to www.problemshared.net and clicking ...
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Is the ProblemShared platform secure?
We provide a gold-standard digital platform, are fully GDPR-compliant, committed to data protection, and our IT systems are fully Cyber Essentials accredited (cert. c8c44ea1-273c-48e8-8906-13e3a63f...
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How are complaints dealt with?
We aim to resolve complaints as quickly as possible. All complaints are logged and formal complaints are investigated.