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  1. ProblemShared Client Support
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Latest

  • Will ProblemShared provide transcripts or recordings of webinars instead?
  • Can I use my own device to record, even if just for personal use?
  • If I need a recording as a reasonable adjustment, how do I request one?
  • Are there any exceptions where recording might be allowed?
  • Why does ProblemShared prohibit session recordings?
  • Can I record my assessment, webinar, or any other session with ProblemShared?
  • What kind of information is shared with my GP during and after my assessment?
  • Why do you need access to a summary of my medical record?
  • Is the ProblemShared platform secure?
  • How are complaints dealt with?
  • What should I do if I have a complaint about treatment?
  • How do I provide feedback?
  • Are ProblemShared clinicians licensed and insured?
  • Who regulates ProblemShared?
  • How does ProblemShared protect my privacy?